<<<<USE COURIER REGULAR 10 FONT IF YOU WOULD LIKE TO PRINT THIS DOCUMENT>>>>


  Trend Micro, Inc.                                      Sep. 22nd, 2011

 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
                    Worry-Free Business Security Agent

                     Security Agent Uninstall Tool
  ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  
  TERMS AND CONDITIONS: This tool was developed by Trend Micro, Inc.  
  This tool has received limited testing and is for your internal use 
  only.  THIS TOOL IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. 
  TREND MICRO MAKES NO WARRANTY ABOUT THE OPERATION OR PERFORMANCE OF 
  THIS TOOL NOR DOES IT WARRANT THAT THIS TOOL IS ERROR FREE.  TO THE 
  FULLEST EXTENT PERMITTED BY LAW, TREND MICRO DISCLAIMS ALL IMPLIED AND 
  STATUTORY WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED 
  WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT AND FITNESS FOR A 
  PARTICULAR PURPOSE.  THIS TOOL IS SUBJECT TO CHANGE AND MODIFICATION, 
  INCLUDING, WITHOUT LIMITATION, CHANGES AND MODIFICATIONS WITH RESPECT 
  TO PERFORMANCE AND FUNCTIONALITY ANY TIME AT THE SOLE DISCRETION OF 
  TREND MICRO.
       
    Contents
     ===================================================================
     1.  Overview of This Tool
         1.1 Files Included in This Release
     2.  How to Use the Tool
         2.1 Uninstall Security Agent
         2.2 Unload Security Agent
     3.  Documentation Set
     4.  System Requirements
     5.  Installation
     6.  Post-Installation Configuration
     7.  Release History
     8.  Contact Information
     9.  About Trend Micro
     10. License Agreement
     ===================================================================



1. Overview of This Tool
========================================================================
   Security Agent Uninstall Tool is used to unload and/or uninstall 
   Security Agent or Client/Server Security Agent. Trend Micro 
   provides this tool to facilitate any needed troubleshooting during
   the Worry-Free Business Security Agent (SA) uninstall process.

   1.1 Files Included in This Release  
   ======================================================================
   Module Filename                 Build No.
   Stop.bat
   Uninstall.bat
   AgentRemoval\*.*


2. How to Use the Tool
========================================================================

   2.1 Uninstall Security Agent
   =======================================================
      Step 1: Close all running programs, including:
              o Internet Explorer
              o Firefox
              o Windows Live Mail
              o Windows Mail
              o Outlook
              o Outlook Express

      Step 2: Log onto Windows as Administrator or onto any account on
              which you have Administrator rights

      Step 3: On Windows 8.1, 8, 7, Vista, and 2012 R2, 2012, 2008 R2,
              2008 Server right-click "Uninstall.bat" and select "Run
              As Administrator". If the "User Access Control" dialog
              appears, click "Yes".
              
              On Windows XP/2003, double-click "Uninstall.bat".

      Step 4: Wait a few minutes until this message appears:
        --------------------------------------------------------
        Do you want to reboot now? (Y/N)
        --------------------------------------------------------
              Press "N" and "Enter" if you do not want to reboot. 
              Note: Some drivers will not be removed.

              Press "Y" and "Enter"; a 30-second countdown starts 
              after which the computer will restart.

     Note: It is not necessary to run "Stop.bat" before uninstalling 
           Security Agent.

   2.2 Unload Security Agent
   =======================================================

     Step 1: Log onto Windows as Administrator or onto any account on
             which you have Administrator rights.

     Step 2: On Windows 8.1, 8, 7, Vista, and 2012 R2, 2012, 2008 R2,
             2008 Server right-click "Stop.bat" and select "Run As
             Administrator". If the "User Access Control" dialog
             appears, click "Yes".

             On Windows XP/2003, double-click "Stop.bat".
     
     Step 3: Wait for the program to end.

3. Documentation Set
========================================================================

   o Readme.txt -- Contains basic installation and known issues.

   Electronic versions of the printed manuals are available at:

      http://downloadcenter.trendmicro.com/

 
4. System Requirements
========================================================================

   o Computers with one of the following installed:

      WFBS Client/Server Security Agent 5.0
      WFBS Client/Server Security Agent 5.1
      WFBS Client/Server Security Agent 6.0
      WFBS Security Agent 7.0
      WFBS Security Agent 8.0
      WFBS Security Agent 9.0
      WFBS Security Agent 9.5
      WFBS Security Agent 10.0
      WFBS-SVC Client/Server Security Agent 5.3
      WFBS-SVC Security Agent 5.7

   o A folder on your local disk drive whose file path does not contain 
     parenthesis.

5. Installation
========================================================================

   Copy the files of this tool to a folder on your local disk drive whose 
   file path does not contain parenthesis.

6. Post-Installation Configuration
========================================================================

   Not applicable. 

7. Release History
========================================================================

   Not applicable.


8. Contact Information  
========================================================================
   A license to the Trend Micro software usually includes the right to 
   product updates, pattern file updates, and basic technical support 
   for one (1) year from the date of purchase only.  After the first 
   year, Maintenance must be renewed on an annual basis at Trend Micro's 
   then-current Maintenance fees.
   
   You can contact Trend Micro via fax, phone, and email, or visit us at 

   http://www.trendmicro.com 

   Evaluation copies of all Trend Micro products can be downloaded from 
   our Web site.
 
   Global Mailing Address/Telephone Numbers
   ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
   For global contact information in the Asia/Pacific region, Australia
   and New Zealand, Europe, Latin America, and Canada, refer to:

   http://www.trendmicro.com/en/about/overview.htm

   The Trend Micro "About Us" screen displays. Click the appropriate 
   link in the "Contact Us" section of the screen.

   Note: This information is subject to change without notice.


9. About Trend Micro  
========================================================================
   Trend Micro Incorporated, a global leader in Internet content 
   security and threat management, aims to create a world safe for the 
   exchange of digital information for businesses and consumers. 
   A pioneer in server-based antivirus with over 20 years experience, 
   we deliver top-ranked security that fits our customers needs, stops 
   new threats faster, and protects data in physical, virtualized and 
   cloud environments. Powered by the Trend Micro 
   Smart Protection Network(TM) infrastructure, our industry-leading 
   cloud-computing security technology and products stop threats where 
   they emerge, on the Internet, and are supported by 1,000+ 
   threat intelligence experts around the globe. For additional 
   information, visit www.trendmicro.com.

   Copyright 2011, Trend Micro Incorporated. All rights reserved.

   Trend Micro, the t-ball logo, Worry-Free Business Security are 
   trademarks of Trend Micro Incorporated and are registered in some 
   jurisdictions.  All other marks are the trademarks or registered 
   trademarks of their respective companies.


10. License Agreement  
========================================================================
   Information about your license agreement with Trend Micro can be 
   viewed at: 

   http://us.trendmicro.com/us/about/company/user_license_agreements/

   Third-party licensing agreements can be viewed:   
      - By selecting the "About" option in the application user 
        interface   
      - By referring to the "Legal" page or the "Getting Started" chapter     
        in the Administrator's Guide.


 Built with WFBS 20.0.2329 (Tue 06/15/2021 10:33:54.31)
